What the assistant handles
Consultation requests, general service descriptions from your approved list, pricing ranges you have published, availability questions, and contact details. Each conversation ends with a brief that says what the prospect wants and what is still unanswered.
Where a clinician must answer
Contraindications, medications, pregnancy, prior reactions and whether a treatment is right for someone. The assistant should say that a clinician will answer these, and route the question to your team. It should not recommend or discourage a treatment.
Booking and follow-up
Preferred times and a short note about the goal can be captured for your schedule. Confirmation and any deposit terms follow the rules you set. A consultation that does not book can receive a follow-up within the outreach limits you approve.
Before you go live
Write the approved service list and price ranges first. Decide which questions go straight to a clinician. Check the outreach rules for texts and calls in your region before you turn on follow-up.
What setup looks like
Every plan starts with a guided first month. We load your services, prices, hours and policies so it answers the way your business does, connect one supported booking workflow, and run test calls you hear before it goes live. You approve it, set the rules for when a conversation goes to a person and who takes it, and get an activity report that shows what it handled.
What it costs
GPT Business is month-to-month, per business, with one plan covering calls, texts, web chat and the connected CRM. Launch is $249 for the first month, then $499 a month, and includes 250 call minutes, 500 text segments and 2 team logins. Scale is $649 for the first month, then $1,299 a month, with 1,100 call minutes and 1,700 text segments. Premier is $1,249 for the first month, then $2,499 a month, with 2,400 call minutes and 3,500 text segments. See the pricing page for the current plans.
How it compares to the alternatives
A live answering service takes messages and charges per call or per minute. A hired receptionist covers set hours. This assistant answers every call, text and chat at any hour from your approved information, keeps one record of each customer, and hands off to your team under the rules you set. The comparison pages cover the trade-offs in detail.
Questions buyers ask first
What can the receptionist tell a prospect about treatments?
Service descriptions and price ranges from the list you approve. It does not recommend or discourage a treatment.
How are medical questions handled?
Contraindications, medications and pregnancy questions go to your clinicians, and the assistant tells the caller a clinician will answer.
Can it take a consultation booking?
It captures the preferred time and goal. Your calendar and your deposit and cancellation policy decide what is confirmed.
How long does setup take?
Setup happens in the guided first month: business knowledge, one booking workflow, test calls you approve, and your handoff rules. It goes live when you approve it.
How much does it cost?
Launch is $249 for the first month, then $499 a month. Scale and Premier cost more and include more call minutes and text segments. Plans are month-to-month and you can cancel from your billing page.
What happens when it cannot answer?
It follows the handoff rules you set and passes the conversation to a person on your team with a record of what was asked and answered.
Read the industry guide for this kind of business.
Try a draft conversation before you sign up.
Related: AI Sales Automation: Inquiry to Delivery, AI Receptionist for Small Business, GPT Business Pricing: From $249 First Month, Then $499/mo, AI Receptionist vs Hiring a Receptionist.