An electrical contractor CRM that turns service calls and install inquiries into signed, paid jobs.

In short: an electrical contractor CRM should keep track of the work that happens around the wiring: the inquiry, the assessment, the estimate, the permit and inspection steps, the invoice and the next job from the same customer. GPT Business does that with an AI Manager that follows your rules. This is practical AI for electrical contractors: it prepares and drafts, you or your licensed electricians decide, and it never diagnoses a fault, gives wiring advice or promises a date you have not set.

Where electrical contractors lose jobs.

Electrical work has a long tail. A panel upgrade can mean a site visit, a load question, a utility disconnect, a permit, a rough-in inspection and a final. An EV charger install depends on the panel, the distance to the parking spot and sometimes the landlord. When the owner is also the lead electrician, those steps live in a notebook and a phone full of texts, and the customer who called about a generator in October hears back in December.

GPT Business gives each customer and each job one record with the stages you use, starting from New, Contacted, Quoted, Booked, Done and Lost. Each record says what the customer reported, what the electrician still needs to know, who owns the next step and when it is due.

The kinds of electrical work the Manager sorts.

You tell the Manager what you do and what you refer out. A typical residential and light commercial setup looks like this:

All of this is recorded as what the customer told you. The diagnosis and the scope belong to your electrician.

Estimates, permits and inspections on one record.

Electrical estimates tend to stall between the site visit and the signature. The Manager helps at each step:

1. Assessment visit. It books the visit with an electrician whose license and experience you have confirmed for that kind of job.
2. Estimate draft. After the electrician confirms the scope, it drafts the estimate from your approved prices and line items. You approve it, and the customer accepts and signs it online.
3. Permit and inspection check. It drafts a checklist of the license, permit and inspection steps you have told it apply to that job type, so nothing is scheduled before the paperwork is in place.
4. Materials readiness. It drafts a reminder of the components and equipment the job needs from your approved list, before the install day.
5. Scope change. When the electrician opens a wall and finds old wiring, the change goes to the customer as a revised scope for approval.
6. Invoice and payment. After you confirm the work and the billing terms, it drafts the invoice and the customer pays by card through your connected Stripe account.

Electrician scheduling software without the overhead.

Once your Google or Outlook calendar is connected, the Manager books into it, confirms the time zone and exact window, and checks again before writing so jobs do not collide. If a crew member is out, it shows which booked customers are affected and drafts reschedule messages for you to approve. Appointment reminders and confirmations are in pilot, switched on business by business; until then the Manager drafts them for you. It is not a crew dispatch board, and it does not track where your trucks are.

Repeat work and seasonal campaigns.

Electrical customers come back for the next project if you stay in touch the right way:

• Generator season. Before your storm season, a drafted offer for standby generator service or inspection to customers who have one on record and agreed to hear from you.
• Inspection or maintenance offers. Periodic checks you choose to sell for eligible installations, such as commercial lighting or older panels.
• Referrals. When a happy customer offers a referral, the Manager records it and asks before contacting anyone.
• Quiet customers. Past customers you pick for a check-in, with a drafted note in your voice.

Review requests are in pilot and go only after you confirm the job went well. Complaints and repeat issues go to a named person with a due time.

AI for electricians that sells on the call.

Once your phone number is connected, the agent can sell on the call: understand what the homeowner is trying to do, explain why your licensed team is the right choice, handle objections like "the other guy said he could do it cheaper" in the way you approve and close on a booked assessment. Prospects get sold; existing customers get care. It uses only your approved prices and never quotes a panel upgrade or EV charger install price you have not set. Missed-call text back is in pilot. Outbound speed-to-lead calls are in pilot and run only with consent. Every call and text passes consent, do-not-call and opt-out checks first.

For unpaid invoices, the Manager drafts reminders and leaves disputes to you; automatic overdue invoice follow-up is in pilot. Once QuickBooks or Xero is connected, it reads invoices and payments.

What GPT Business does not replace.

GPT Business is not estimating software for takeoffs from plans, and it does not do load calculations, route optimization, technician GPS tracking, payroll or parts inventory. If you bid larger commercial work from drawings, keep your estimating tool. If your team depends on a field service app for its mobile workflow, pricebook or truck stock, keep that too. Importing from ServiceTitan, Housecall Pro or Jobber is coming soon; a spreadsheet export works in the meantime. If your office already follows up on each estimate and tracks permits well, staying with your current setup is reasonable.

Set up by chat.

Tell your AI Manager how your shop runs: residential, commercial or both, the jobs you take and the ones you pass on, your approved prices and service call fee, where you work, your hours and emergency rules, and which electricians handle which work. It builds your intake, stages and follow-ups from that, with every customer message in approval mode at the start. Try the free live demo with a made-up panel upgrade inquiry. For call handling, read AI receptionist for electricians, and for the bigger picture see the AI workforce for electrical contractors. Plans are on the pricing page.

Other industries: Insurance agencies, Real estate, Moving companies, HVAC, Plumbing, Roofing, Landscaping and lawn care, Cleaning services, Auto repair shops, Salons and barbershops. See them all on the industries page.